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Cancellations and refunds

First-lesson guarantee

Not happy with your first lesson with a tutor? Tell us within 48 hours and we'll give you a free lesson with another tutor, or a full refund.

How: on your dashboard, under Past lessons, click "Not happy with this first lesson?" within 48 hours of the end. Choose a free lesson with another tutor (same length, valid for 6 months, on your dashboard) or a full refund to your card.

It covers your first paid lesson or trial with each tutor (not package lessons), once per tutor and up to 2 times in total. If something else went wrong, write to hello@polyglaris.com and a person will help.

And as always: cancel 24+ hours before any lesson for a full refund.

Still stuck? Email hello@polyglaris.com.