Tutor Agreement

1. You're an independent tutor

• You teach as an independent contractor, not as an employee, worker, partner or agent of Polyglaris. Nothing in this agreement creates employment.
• You decide your prices, availability, teaching methods and materials, and whether to teach at all.
• You're responsible for the quality of your lessons and for keeping your profile accurate and honest.

2. Approval

Your profile appears in search only after we approve it and you publish it. We review new profiles within 2 business days and check your Stripe identity verification, that the profile is complete, your photo, your intro video and the language levels you claim; if something needs fixing we email you what. We may decline or remove profiles at our discretion, for example if information is inaccurate.

3. Commission

• Polyglaris keeps 10% of the lesson price. Trial lessons are 0% commission.
• Founding Tutors pay 0% for 3 months from approval, then 10% (trials stay at 0%). At most 10 per language, only for tutors approved by December 31, 2026.
• Learners you bring to Polyglaris yourself (through your own tutor invite link, once available) are charged 3% instead. If you hold a valid Polyglaris Tutor Academy certificate, that rate is 0% for 6 months from the certificate date, then 3%, while Polyglaris offers this graduate benefit (we may end it for the future; lessons already booked keep their rate). If your Founding Tutor terms are better, those apply. A revoked certificate ends the benefit.
• The rate is fixed when each lesson is booked. Polyglaris pays Stripe's card processing fees out of its commission.

4. Getting paid

• To take paid lessons you need a Stripe payout account, set up from your dashboard. Stripe's terms apply to it.
• Your share of each lesson is sent to your Stripe account 48 hours after the lesson ends, as long as nothing is open. Stripe then pays your Stripe balance to your bank every Monday.
• If a learner reports a problem (within 48 hours of the end), the payment is held until we decide. We may refund the learner in full or in part; a partial refund reduces your share by the same proportion.
• You're paid for late learner cancellations (under 24 hours) and for learners who don't show up.
• If a learner uses the first-lesson guarantee (a free lesson with another tutor or a refund), Polyglaris covers the cost and you're still paid for that lesson, unless we find you didn't show up or were at fault.
• Payouts are available in the countries Stripe supports for our platform. If yours isn't one yet, you can still set up your profile and join the payout waitlist.
• Taxes. As an independent contractor you're responsible for your own taxes. Stripe collects a W-9 (US) or W-8BEN (outside the US) and issues 1099 forms when the yearly thresholds are met. Tutors are independent contractors and are solely responsible for:
  • Income taxes
  • Self-employment taxes
  • VAT obligations
  • Business registrations
  • Compliance with applicable tax laws
  Polyglaris may require submission of Form W-9, Form W-8BEN, or other documentation as a condition of payment.

5. Cancellations and reliability

• Keep your availability up to date. Learners book any open time without asking first.
• Join on time. If you haven't joined 15 minutes after the start, the learner gets a full refund.
• Cancel only when you really must. A tutor cancellation always gives the learner a full refund.
• Each tutor cancellation or no-show is a strike. 3 strikes within 90 days means a review of your account, which can lead to suspension.

6. Teaching teens

• You can only teach learners under 18 once we've marked you “Approved for teens”, after an ID check and a background check. Tutors approved to teach learners under eighteen (18) may be required to complete identity verification and criminal-background screening through a provider designated by Polyglaris. Approval may be revoked if screening results are inconsistent with platform safety requirements.
• You must follow our Safeguarding Policy: no private contact with teens outside Polyglaris (no phone numbers, emails, social media or outside links), lessons only in the Polyglaris classroom, and appropriate language and content.
• Parents can read messages with their teen and see lesson notes.
• We can suspend you immediately while we look into a safeguarding concern, and may report concerns to the authorities.

7. Staying on Polyglaris

Tutors shall not knowingly solicit or accept off-platform lesson bookings from learners first introduced through Polyglaris for a period of twelve (12) months following the most recent lesson conducted through the platform.

8. Taxes

You're responsible for your own taxes, social contributions and any business registrations where you live. Stripe may ask for tax information and send tax forms where required.

9. Your materials

• You own the materials you create and bring.
• You let us store and show what you share in lessons (shared notes, whiteboard, chat) to you and your learner, and use it to make the learner's lesson notes and flashcards.
• Only share materials you have the right to use.

10. AI lesson notes

After each lesson an AI draft of notes is made for you to review. You can edit or regenerate it before sharing; untouched drafts are shared automatically, except for learners under 18: you must review and share those yourself, and the teen's parent gets a copy. You're not responsible for mistakes in drafts you didn't edit, but please check them when you can.

11. Ending the agreement

• You can stop teaching any time: unpublish your profile, or use “Delete my account” on your dashboard. Deleting cancels your upcoming lessons with a full refund to your learners (no strike) and removes your profile from search.
• Either party may terminate the Tutor Agreement upon fourteen (14) days written notice. Polyglaris may suspend or terminate a tutor immediately for:
  • Safety concerns
  • Fraud
  • Misrepresentation
  • Legal violations
  • Platform-policy violations
  • Conduct creating material risk to learners or the platform
• You'll still be paid for lessons you delivered, unless a refund or open report applies.
• You must still teach or cancel lessons that are already booked.

12. Contact

Questions about this agreement: hello@polyglaris.com.